support

flormie flower icon

support

If you need help with flormie, send a message to support@flormie.com.

What to Include

  • A short description of the issue.
  • Your device model and iOS version.
  • Steps to reproduce the problem.
  • Screenshots if they help explain the issue.

Common Topics

  • Flower identification not loading.
  • Camera or location permissions.
  • In-app purchase or restore purchase questions.
  • Data deletion or privacy requests.

Response Time

We aim to respond within 3 business days.

Privacy Requests

For privacy or deletion requests, email support@flormie.com with the subject line Privacy Request.